Frequently Asked Questions

Find quick answers about renting vehicles on iDrive.SG or listing your fleet as a vendor.

FAQ for Renters

iDrive.SG offers cars, motorcycles, vans, buses, trucks, boats and construction vehicles. Whether for personal use, business, or industrial work, you can find a suitable vehicle on the platform.

Register as a renter, browse available listings using filters such as vehicle type, location, availability and price, then select your preferred vehicle and follow the prompts to complete the booking.

You must have a valid driving licence and meet any additional conditions set by the vehicle owner. Some vehicle types may have specific requirements listed on the vehicle details page.

Payments are processed securely through iDrive.SG using major credit cards or PayNow. You earn rebates (including bonus rebates when paying via PayNow) that can be used for subsequent bookings.

Yes, you can cancel through your iDrive.SG account. Cancellation fees and policies are defined by the vehicle owner and shown on the listing; an 8% cancellation fee typically applies to the rental fee.

Late returns and damage may incur additional charges as stated in your rental agreement. Any repair costs or penalties are typically deducted from your deposit, with any balance invoiced to you by email.

FAQ for Rental Companies

Listing on iDrive.SG gives you access to a broad customer base, a streamlined booking workflow, automated fleet management tools, and marketing support — all designed to help you grow rentals and reduce manual work.

You can list cars, motorcycles, vans, buses, trucks, boats and construction vehicles. The platform supports everything from personal transport to commercial and industrial fleets.

It is free to list vehicles. iDrive.SG charges a platform fee (typically 8%) on successful bookings, but does not charge a platform fee on security deposits. Rental earnings are credited to your vendor wallet and can be withdrawn to your bank account via PayNow or bank transfer.

You can manage listings, availability, pricing, bookings, reports and payouts from a central dashboard. The platform includes analytics, late‑return auto invoicing, deposit handling, promotion codes and integrated chat with renters.

iDrive.SG offers onboarding assistance, help with setting up rental agreements and listings, guidance on managing bookings, and marketing tools to increase visibility for your vehicles.